BPI 或者DTI投诉ShopeePay ,最后他们会允许你提款到GCash ,不过只能提取一次,之后,最好换个账户,或者想办法完成身份验证。
以下是别人的帖子
I’ve been trying to verify my ShopeePay account for almost 2 weeks. I contacted their customer service almost daily, and they kept saying they were following up with their “higher team,” but nothing changed. I was sent the verification form 5 times, and even though I was sure my requirements were correct, nothing was happening. When I asked for more details, they couldn’t give me anything specific due to “privacy” reasons kuno.
After some frustration, I decided to look up BSP (Bangko Sentral ng Pilipinas) on Facebook since Shopee mentioned they were associated with them. I raised a complaint via BSP’s Messenger, explained the issue, and within a few hours, I received an email saying my ShopeePay is finally verified!
If you’re stuck, maybe try reaching out to BSP through their FB Messenger too. It worked for me! |